“In the past, buying second-hand equipment always felt risky. Now with Weisu, we not only find the right machines, but also enjoy one-stop solutions for maintenance, spare parts, and even operator training—it’s worry-free.” Mr. Li, head of a small home appliance company in Foshan, captured why so many SMEs are choosing Dongguan Fenggang Weisu Injection Molding Machinery Factory (“Weisu”). Recently, reporters found that this company, centered on second-hand injection molding machines, is becoming the “equipment service partner” for SMEs through full-chain service innovation.

When procuring production equipment, SMEs often face challenges such as limited budgets, diverse requirements, and lack of after-sales support. Weisu addresses these needs through a comprehensive approach spanning both products and services. On the product side, its second-hand injection molding machines range from 60 tons to 1,600 tons, primarily from well-known brands such as Haitian and Chen Hsong. After standardized refurbishment, machine precision can reach over 90% of new equipment, while reasonable pricing and abundant inventory meet the production demands of industries from electronic connectors and automotive bumpers to medical consumables.

More noteworthy is Weisu’s “full lifecycle service” model. To solve post-purchase operational challenges, Weisu has built a technical service department and assembled an experienced maintenance team to provide timely support. In 2021, it established a parts warehouse stocked with commonly used brand components, significantly reducing repair times. For startups, its 2022 “equipment leasing” program introduced flexible “low deposit + monthly payment” options, complemented by training in machine operation and daily maintenance to help companies ramp up production quickly. During the pandemic, its “refurbish-for-upgrade” policy further helped SMEs reduce costs and expand output, earning broad recognition.

To further strengthen customer trust, Weisu also launched an online display platform, allowing clients to remotely track the refurbishment process and testing data, ensuring full transparency. From customized machine recommendations before purchase, to parameter tuning during delivery, and extended after-sales services including maintenance, training, and leasing, Weisu has built a complete one-stop service ecosystem.

“Professionalism, quality, and integrity are the principles of our service. Only by putting customers’ needs first can we go further,” a Weisu representative said. Today, the company has served more than 1,000 clients worldwide, becoming a trusted choice for SMEs in the second-hand injection molding machine market.